Terms of service
OVERVIEW
Welcome to DRUGSTORE ONLINE. The terms “we”, “us”, and “our” refer to DRUGSTORE ONLINE. DRUGSTORE ONLINE operates this website and online store, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your use of our website and Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country or region of residence.
You agree to provide accurate, current, and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
We reserve the right to refuse service, suspend accounts, or cancel orders if any information provided is found to be inaccurate or suspicious.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, we do not guarantee that your device will display product colors or appearance exactly as seen on our website.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to modify or discontinue any product without liability.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase our products.
We reserve the right to accept or decline any order at our discretion. An order is only confirmed once payment has been successfully processed.
We may cancel or refuse any order due to product availability, pricing errors, or suspected fraudulent activity. In such cases, we will notify you using the contact details provided at checkout.
All purchases are subject to our Refund & Return Policy.
SECTION 4 - PRICES AND BILLING
All prices are listed in the applicable currency and are subject to change without notice.
Final prices are confirmed at checkout. Prices may exclude taxes, shipping fees, or additional charges unless clearly stated.
You agree to provide accurate billing, shipping, and payment information for all purchases made through our store.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimated and may vary depending on location and external factors.
We are not responsible for delays caused by shipping carriers, customs processing, or other circumstances beyond our control.
Once an order is handed over to the shipping carrier, the responsibility for the shipment transfers to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, graphics, logos, designs, and product materials, is the property of DRUGSTORE ONLINE and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
SECTION 7 - THIRD-PARTY SERVICES
Our website may contain links or access to third-party tools and services. We are not responsible for the content, policies, or practices of third-party websites.
SECTION 8 - PRIVACY
Your personal information is collected and handled in accordance with our Privacy Policy.
SECTION 9 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, DRUGSTORE ONLINE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
SECTION 10 - PROHIBITED USES
You agree not to use our website or services for any unlawful, fraudulent, or harmful activity.
You may not attempt to interfere with the security or functionality of the website.
SECTION 11 - TERMINATION
We reserve the right to suspend or terminate access to our Services at any time if we believe that these Terms have been violated.
SECTION 12 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of Lebanon.
SECTION 13 - SSL SECURITY
Our website is secured with SSL (Secure Socket Layer) encryption to protect your personal and payment information during transactions.
SECTION 14 - CHANGES TO TERMS
We may update or modify these Terms at any time without prior notice. Continued use of the website after changes means you accept the updated Terms.
SECTION 15 - CONTACT INFORMATION
Business Name: DRUGSTORE ONLINE
Registered Address: Damascus Highway, Baabda, Lebanon
Registration Number: 3688737
Email: support@drugstoreonline-lb.com
Phone: +961 70 15 66 51
Customer Support
Available Monday to Friday, 9:00 AM – 6:00 PM (Beirut Time)