Terms of service
Welcome to DRUGSTORE ONLINE. These Terms of Service (“Terms”) govern your use of drugstoreonline.me and the purchase of products from Drugstore Online. Our store is powered by Shopify. By accessing or using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website.
1. About Drugstore Online
Drugstore Online is an e-commerce retailer based in Baabda, Lebanon (Registration No. 3688737), specializing in skincare, cosmetics, haircare, and parapharmacy products. All products are sourced from authorized distributors and are new and authentic.
2. Eligibility and Accounts
By using our website, you confirm you are at least the age of majority in Lebanon. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. We may refuse service, suspend accounts, or cancel orders where information is inaccurate or suspicious.
3. Products and Pricing
We make every effort to display products, descriptions, and prices accurately, but colors and appearance may vary by device and occasional errors may occur. All prices are listed in USD and are subject to change without notice. We may correct pricing errors and modify or discontinue products at any time, and will contact you before processing an order affected by an error.
4. Payment
We currently accept Cash on Delivery (COD); you pay in cash upon delivery. Additional payment options may be introduced in the future. Our checkout is secured with SSL encryption.
5. Orders
Placing an order is an offer to purchase. An order is confirmed once accepted by us. We may cancel or decline an order due to stock availability, pricing errors, or suspected fraud, and will notify you using the contact details you provided.
6. Order Cancellation
Orders may be cancelled within 24 hours of purchase by contacting customer support.
7. Shipping and Delivery
Delivery timeframes and fees are set out in our Shipping Policy. Please provide accurate delivery information. We are not responsible for delays caused by couriers, incorrect addresses, or circumstances beyond our control.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. For hygiene and safety reasons, we do not accept returns of opened or used cosmetics, skincare, personal care items, or supplements.
9. Intellectual Property
All content on this website — text, images, logos, graphics, and design — is the property of Drugstore Online or its licensors and may not be copied, reproduced, or used without written permission.
10. Acceptable Use
You agree not to use our website for any unlawful or fraudulent activity or to interfere with its security or functionality.
11. Limitation of Liability
To the fullest extent permitted by law, Drugstore Online is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. Customers should review product ingredients before use.
12. Governing Law
These Terms are governed by the laws of Lebanon, and any disputes will be resolved through the Lebanese legal system.
13. Changes to These Terms
We may update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.
14. Contact
Email: info@drugstoreonline.me · Phone: +961 70 156 651 · Damascus Highway, Baabda, Lebanon